3 interactive playbooks
Playbooks
How to build three kinds of product agent: the steps each agent runs, the levers that move the money, and templates to copy.
- The flowEach step the agent runs, animated, with its levers and patterns.
- The cost modelSliders for every lever, and a waterfall of where the money goes.
- TemplatesA spec, a checklist and a spreadsheet with live formulas.
- Customer support · 7 stepsBuilding a support agentFrom the first message to a checked resolution, with approval for refunds and a handoff that carries the context.
- In-product copilot · 6 stepsBuilding an in-product copilot for a B2B appA request becomes a draft in the real object, reviewed in the product’s own screen, committed with a receipt and an honest undo.
- Ops automation · 6 stepsBuilding a back-office automation agentScheduled and event-driven work without a person watching: a locked list, written rules, exceptions to a person, and a receipt for every run.
Every calculator starts from example inputs, not benchmarks. The only real numbers are published prices, each linked to the vendor’s page with the date it was read.