Twelve agents, taken apart.
Each teardown opens with a verdict and three decisions you can steal, then shows the evidence: what the agent does, where it stops, and the one finding that matters most.
- Intercom FinIntercomLatestThe same 300 outcomes read as 30% or 50%
- Agentforce ServiceSalesforceVerifying the customer doesn’t settle whose permissions run the action
- HubSpot Customer AgentHubSpot“Resolved” means 72 hours after the visitor’s last reply
- Asana AI TeammatesAsanaThe reply lands where more people can see it
- Figma Design agentFigmaA generated screen can look right and be built wrong
- Airtable Omni & field agentsAirtableCreating an AI field approves every future value
- Microsoft Excel agentsMicrosoftA typed-in number isn’t a model
- Atlassian RovoAtlassianThe same agent confirms in chat but can write directly in automations
- Zapier Agents & AI by ZapierZapierAn approval step reports “Success” after a decline
- Linear AgentLinearA human assignee plus an agent delegate
- Notion AgentNotionRemoving someone from a page doesn’t remove their access through BudgetBot
- Shopify SidekickShopify“15% off this weekend” becomes a discount that ends Monday
